Returns and Refunds

In case you want to return the item, just send an email to this address soukbutik.info@gmail.com inserting the order number and name used in the subject.

The item must be wrapped and wrapped as it was received, clearly free of defects not caused by us (e.g. scratches, stains, injuries).
If the item is damaged or non-compliant, SoukButik reserves the right not to proceed with the refund.
The item in question must be returned no later than 14 days after arrival. It will be the customer's responsibility to personally arrange for the return of the package through local logistics chains.

FREE SHIPPING

Pay by card or PayPal and we offer you FREE EXPRESS shipping from the moment you make your purchase. The next day you will already be able to track the tracking.

24/7 SUPPORT

The SoukButik staff is available for any of your doubts or eventualities 24/7. To contact us, just click on the button at the bottom left and you will be directly connected on WhatsApp with one of our assistants

SATISFIED OR REFUNDED

To date, none of our customers have used this service, and we are confident that you won't need it either. However, if you are not satisfied with the product, you can request a full efund by contacting our support team.

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